Last reviewed or revised on January 22, 2026
BACT Services (“BACT,” “we,” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your personal data when you interact with our websites, applications, digital platforms, and when you engage with us through our professional services, events, communications, and other business activities (collectively, our “Sites”).
This Privacy Notice applies when BACT acts as a data controller or similar role under applicable privacy laws.
Depending on how you interact with BACT, additional or different privacy notices may apply. For example:
If you apply for a role at BACT, a separate Recruiting Privacy Notice may apply.
If you are engaged with us as a client organization using BACT solutions, our contractual agreements govern how personal data is handled.
If you are an employee of a BACT client or service provider, we may receive personal information from your employer. Our use of that information is governed by our agreement with that organization.
You are not required to share personal data with us; however, choosing not to may affect our ability to provide certain services or features.
Please also review our Terms of Use, which apply to your access and use of our Sites.
Contents
Data controller
How we collect your personal data
Why and how we use your personal data
What we do not do with your personal data
Who has access to your personal data
Security
Data retention
Data collection from children
Your data protection rights and how to exercise them
9.1. Your rights
9.2. How to exercise your rights
9.3. How to unsubscribe from BACT communications
1. Data controller
When BACT collects and processes your personal data under this Privacy Notice, we do so as a data controller, meaning we determine how and why your personal data is processed.
Depending on your location or the BACT team you interact with, the relevant BACT Services entity may act as your primary data controller.
2. How do we collect your personal data?
BACT collects personal data directly from you and from third parties in the normal course of our business activities.
Data collected directly from you
We may collect personal data when you:
Use our Sites or interact with cookie preferences
Access BACT applications or digital tools
Create or log into an account within our Sites
Sign up for newsletters, alerts, or updates
Register for and participate in BACT events, conferences, or webinars
Participate in surveys, research, or feedback sessions
Engage in discussion forums, public posting areas, or BACT-managed social channels
Contact BACT for information, support, or general inquiries
Data collected from third parties
We may receive personal data from:
Service providers
Professional data sources
Publicly available platforms (such as public websites, directories, or social media)
Organizations engaging BACT for consulting or services
We make reasonable efforts to confirm that all third parties have the legal right to share this data with us.
Sensitive personal data
In limited cases, we may collect sensitive information directly from you—for example:
We use sensitive data only with your consent or as permitted by law.
Combined data
We may combine personal data from various sources to improve accuracy and ensure consistency across our systems, in accordance with this Privacy Notice.
3. Why and how are we using your personal data?
BACT processes personal data for several business purposes. Below is a summary of key purposes, categories of data used, and our legal basis.
Managing our business relationship with you
Purpose: Provide information about BACT services, proposals, agreements, and updates.
Data: Name, contact information, role, employer
Legal basis: Legitimate interest in delivering our services
Access: BACT personnel and approved service providers
Account access on BACTco.com
Purpose: Allow you to use login features, saved content, or personalized experiences.
Data: Login credentials, name, contact details
Legal basis: Consent
Access: BACT teams and service providers
Newsletters and alerts
Purpose: Deliver content relevant to your interests.
Data: Name, email, phone (if provided)
Legal basis: Legitimate interest
Access: BACT teams and service providers
Events and conferences
Purpose: Register and support your participation, including accommodations.
Data: Name, contact details, demographic info (optional), dietary or accessibility needs
Legal basis: Legitimate interest and, where required, consent
Access: BACT teams and service providers
Surveys and public participation
Purpose: Enable feedback, research, or forum engagement.
Data: Information you share voluntarily
Legal basis: Consent
Access: BACT teams and service providers
Analytics, benchmarking, and insights
Purpose: Conduct research, improve services, identify trends, and support client engagements.
Data: Behavioral data, business attributes, usage insights
Legal basis: Legitimate interest
Access: BACT teams and service providers
Service delivery
Purpose: Support consulting engagements, digital products, and customer interaction.
Data: Contact information, preferences, access logs
Legal basis: Legitimate interest
Access: BACT teams and service providers
Legal compliance
Purpose: Meet legal obligations, address investigations, manage disputes, and prevent fraud.
Data: As required by law
Legal basis: Legal obligation
Access: BACT teams, advisors, regulators
Security and performance monitoring
Purpose: Improve our Sites, applications, and protect users against unauthorized access.
Data: Usage patterns, device info, error reports
Legal basis: Legitimate interest
Access: BACT teams and service providers
Deidentified or aggregated data
We may anonymize data for research, analytics, or reporting. We do not attempt to reidentify individuals.
Marketing communications
Purpose: Share updates, insights, and event invitations based on your preferences.
Legal basis: Consent
You may opt out at any time.
4. What do we not do with your personal data?
BACT does not:
Sell personal data
Share personal data for unrelated advertising
Attempt to reidentify deidentified data
Allow service providers to reidentify data
Any shared data must remain deidentified according to legal standards.
5. Who has access to your personal data?
Access may be provided to:
BACT subsidiaries, affiliates, and personnel
Authorized service providers
Legal and professional advisors
Government authorities when legally required
Successor organizations in case of merger or restructuring
International data transfers follow applicable legal safeguards.
6. Security
BACT uses industry-standard administrative, technical, and physical safeguards to protect your personal data. Access is limited to authorized personnel who adhere to confidentiality requirements.
Despite these measures, no system can guarantee absolute security.
7. How long do we keep your personal data?
We retain personal data only as long as necessary to:
Fulfill the purpose for which it was collected
Meet legal or contractual obligations
Support legitimate business needs
When no longer required, data is securely deleted or anonymized.
8. Data collection from children
BACT does not intentionally collect personal data from individuals under 16 years old.
If business activity requires collecting such data, we do so only with appropriate legal consent.
9. Your data protection rights and how to exercise them
9.1. Your rights may include:
Access to personal data we hold
Request corrections or updates
Request deletion
Request data portability
Restrict or object to processing
Withdraw consent at any time
File a complaint with your data protection authority
Availability of rights depends on your jurisdiction.
9.2. How to exercise your rights
You may contact BACT’s Data Protection Officer at:
📧 privacy@bactco.com
We may verify your identity before fulfilling certain requests to protect your data.
9.3. How to unsubscribe from BACT communications
You may unsubscribe by:
Clicking the unsubscribe link in any email you receive
Updating your communication preferences in your BACT account
Emailing unsubscribe@bactco.com
