The Challenge
A multinational consumer goods company was facing persistent supply disruptions across Asia and Europe. Delivery delays, volatile demand, and limited visibility into supplier reliability were eroding margins and customer confidence. Their planning systems were outdated, and decision-making across procurement, logistics, and manufacturing was fragmented.
The leadership team needed a supply chain that could withstand global volatility and support faster, more reliable execution.
The Solution
BACT conducted a full diagnostic of the company’s end-to-end value chain. We built a digital twin of their operations, implemented predictive analytics for risk detection, and redesigned their supplier portfolio to reduce dependency on single-source regions.
We introduced a new cross-functional operating model that aligned procurement, planning, and logistics through weekly integrated business reviews. BACT also developed a resilience playbook with scenario plans for geopolitical disruptions, demand spikes, and transportation bottlenecks.
The Results
Within 12 months, the company reduced stockouts by 38 percent, improved forecast accuracy by 25 percent, and shortened decision cycles from weeks to days. Lead times stabilized even during market volatility, and customer satisfaction rose to its highest level in five years. The organization now operates with confidence in markets that once caused constant disruption.
